Warranty
We offer a 30-day warranty on all of our products (new and used). Please contact us by mail or phone if you have any questions about your item or if you would like to return your item. You can contact us directly on +31 (0)165 722 231 or email us: info@maxodeals.com.
I've ordered the wrong item
If you accidentally ordered the wrong item, or the item is not as expected, you can return it at your own expense within 30 days after receipt. The product must be in the same condition as when you purchased it. In exceptional cases, we keep the right to charge up to 20% if it is unclear why a product has been returned or if the condition of the part or packaging has been changed.
The item is faulty or damaged
Of course we hope you will receive your item in a good condition. Should the product fail within 30 days after receipt, you will get a full refund or a replacement if available. If the item arrives damaged due to the shipment, please contact us and send us pictures of the box and the damaged part. We will work with you to resolve any issues as quickly as possible. Please send us the pictures by email: info@maxodeals.com.
Terms and conditions
You can read our full warranty policy in article 12 on our 'Terms and conditions' page.